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To support the achievement of South Australia’s Strategic Plan Target T 1.7 “Performance in the public sector – customer and client satisfaction with Government Services”, the Department of the Premier and Cabinet has a Customer Service Charter. This was launched in July 2008 and is available via this link:
> Customer Service Charter - 153KB
The Customer Service Charter sets out the principles for the delivery of services provided to citizens, groups and businesses across the Department of the Premier and Cabinet. Business units of the department who provide such services will develop local service standards within these principles.
If you have any queries in relation to our Customer Service Charter, please email dpcweb@saugov.sa.gov.au.
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